Privacy Policy

Privacy Policy for Epoxy.laLast Updated: January 19, 2026At Epoxy.la, we are committed to maintaining the trust and confidence of our Los Angeles neighbors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or request our epoxy flooring services.1. Information We CollectWhen you interact with Epoxy.la, we collect information that allows us to provide high-quality flooring services. This includes:

• Directly Provided Information: When you fill out a quote request or booking form, we collect your name, phone number, email address, and the physical address of the project site.
• Project Specifics: We may collect photos of your current concrete surfaces or measurements you provide to facilitate an accurate estimate.
• Device Information: Like most websites in 2026, we automatically collect certain information about your device, including your IP address, browser type, and "cookies" to help us understand how visitors use our site.

2. How We Use Your InformationWe use the information we collect to fulfill the primary goal of our business: delivering beautiful, durable floors. Specifically, we use your data to:

• Communicate with you regarding estimates, scheduling, and project updates.
• Screen for potential risk or fraud.
• Provide you with information or advertising relating to our flooring products or services, provided you have opted in to receive such communications.
• Improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site).

3. SMS and Mobile CommunicationBy providing your mobile number to Epoxy.la, you consent to receive service-related text messages (such as "The crew is 20 minutes away"). You may opt-out of SMS communications at any time by replying "STOP." We do not share your SMS consent or phone number with third parties for their independent marketing purposes.4. Sharing Your Personal InformationWe do not sell your personal information. We share your personal information with third parties only to help us use your information as described above. For example:

• Service Partners: We use scheduling and CRM software to manage our appointments.
• Payment Processors: We use secure, encrypted third-party services to process credit card payments.
• Compliance: We may share your information to comply with applicable laws and regulations or to protect our rights.

5. California Privacy Rights (CCPA)As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include:

• The Right to Know: You can request a list of the personal information we have collected about you.
• The Right to Delete: You can request that we delete your personal information from our records.
• The Right to Opt-Out: While we do not sell data, you have the right to direct a business that does sell data to stop doing so.

6. Data RetentionWhen you request an estimate through the site, we will maintain your information for our records unless and until you ask us to delete this information.7. Changes and ContactWe may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.Contact UsFor more information about our privacy practices, or if you would like to exercise your rights, please contact us at:Epoxy.la  Email: matt@epoxy.la Location: Santa Clarita, CA. Website: https://epoxy.la